But there is a catch. To make full use of the system’s features, you have to know what they all are, as well as how to set up and operate them. And modern PBXes are very complex and receive constant functionality upgrades.

This article serves as the first step to understanding your PBX and maximizing your company’s productivity using an IP PBX. These tips and tricks will help PBX beginners optimize their business phone setup, as well as make users familiar with some PBX functionalities they might have overlooked or underused.

Standard PBX Features
Are you getting the most out of your PBX system? Almost 100 percent of modern PBX systems come with the features mentioned in the following section. Surprisingly, many PBX system owners do not know these very basic features exist, let alone how to best use them.