VOIP FOR BUSINESS: STABILITY VS. SAVINGS
You want to or already have deployed a VoIP capable phone system for your business, but where are the monthly cost savings, VoIP? You’ve seen some savings by reusing your existing company infrastructure, like network wiring, and you’ve seen a boost in productivity because of all the features that can come with VoIP and specifically, an IP PBX, but do you really need to entrust your voice to the wild west of the Internet to see any real impact on your monthly bill? We’ll explore ways to get the most out of an IP PBX deployment so that your calls are as cheap and as reliable as you are willing to make them. And we’ll look at ways to help you decide how much risk your company can tolerate in the name of slashing phone bills..........Read about Voip for Business...

Checklist: Setting Up a Call Center
The salespeople in your business, no matter its size, need to communicate with customers, clients and prospects. Depending on the specifi cs of your business, you may need to do a lot of communication with one of these groups. For example, you may need a call center to provide after-sales service and support. Or you may need a call center for plain, old outbound sales and telemarketing. Regardless of your reasons, there has never been a time when it was easier or more cost eff ective, to set up call center. You can make use of low-cost, moreadvanced technologies inherent in VoIP.......Read about Setting Up a Call Center...

Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
For those of us who were around in the mid-1970s, the idea of a telephone switchboard – or at least the old phone company - may be forever tainted by the “Saturday Night Live” skit in which Lily Tomlin, as a switchboard operator, randomly disconnects calls and infamously declares, “We don’t care, we don’t have to... we’re the phone company.”Thankfully, the last 30 years have brought switchboards into the electronic age, and through PBX (Private Branch eXchange ) technology, many businesses no longer rely on telephone companies (or their operators) to complete many of their calls........Read about Hacking Your PBX...

How to Approach IPTV Solution Integration
IPTV technology is now mainstream. Many service providers have already launched or are in the process of launching consumer IP video services in an attempt to maintain or gain market share in a fast moving, end-user focused competitive arena. Their initial approach has been to offer service bundles of voice, video and data (triple play). These same service providers are contemplating providing their customers with blended VoIP, video and data services (rather than bundling traditional voice), as well as with quadruple play, which includes mobile services.......Read about IPTV Solution Integration...

Security best practices for distributed, dynamic networks
The distributed and dynamic nature of modern networks, combined with targeted threats against applications and data, is changing the focus of network security. The new focus is on controlling individual user access and ensuring compliance with policies and regulations. The current threat landscape has fundamentally altered what constitutes an effective defense or timely response. Businesses must inspect not only network protocols but the valuable and sensitive information those messages carry..........Read about best practices for distributed, dynamic networks...