15 Ways to Make the Most of a Modern Phone System
Perhaps the most critical feature to any PBX system is the automated attendant. The automated attendant serves as a virtual receptionist, directing calls to the different departments, voice mailboxes and extensions on your PBX network. In fact, the automated attendant is the virtual successor to Lily Tomlin – but without the attitude. A well-programmed automated attendant gives your business the power to manage a high volume of calls without a high volume of personnel dedicated to answering phones.........Read about Modern Phone System...

VOIP FOR BUSINESS: STABILITY VS. SAVINGS
You want to or already have deployed a VoIP capable phone system for your business, but where are the monthly cost savings, VoIP? You’ve seen some savings by reusing your existing company infrastructure, like network wiring, and you’ve seen a boost in productivity because of all the features that can come with VoIP and specifically, an IP PBX, but do you really need to entrust your voice to the wild west of the Internet to see any real impact on your monthly bill? We’ll explore ways to get the most out of an IP PBX deployment so that your calls are as cheap and as reliable as you are willing to make them........Read about Stability Vs Savings...

ASSESSING YOUR NETWORK FOR VOICE READINESS
To carry on business effectively, users must be able to conduct conversations as if they were in the same room with the person on the other end of the line. With the latest codecs, audio quality on IP phones now surpasses what was previously possible on analog or even non-IP digital phones. But to attain business-level clarity and immediacy, the network must deliver sufficient bandwidth to support the voice traffic and provide the quality of service prioritization that prevents latency, “jitter” and prolonged call setups..........Read about Assessing network...

A Great Way to Get Started with VoIP
Many businesses have yet to take advantage of the cost efficiencies and benefits associated with IP communications, because they feel tied to their legacy, on-premises phone system. Owning, or leasing a PBX or Key System causes many businesses to feel they only have new options when they reach the end of a lease or depreciation cycle. Virtual IP trunking eliminates these concerns by allowing businesses to maintain their phones and phone system hardware, while getting the cost-saving benefits of VoIP (Voice over Internet Protocol)........Read about IP communications...

10 Questions to Ask When Buying a VoIP Gateway
There’s no question that a gateway is a crucial component in any business VoIP system. That’s because the gateway handles the fundamental task of transferring voice or fax traffi c from a PBX to the IP network while supporting service levels equal to or exceeding the performance of traditional telephone technology.........Read about Buying a VoIP Gateway...